Sutherland Global Hiring | Customer Service Associate (chat) | Freshers | High School diploma or GED |
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Position – Associate – Customer Service Consultant – Chat
Sutherland Global Services Inc
Exp. – 0 to 4 years
Location – Kochi
Job Description
- Be the point of contact: Develop outstanding customer service skills.
- Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls.
- Provide basic troubleshooting on a variety of products and services.
Qualifications
- A High School diploma or GED
- Excellent verbal and written communication skills; proficient reading skills
- Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
- Proven customer service skills
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About Company
Sutherland is a process transformation company focused on helping companies rethink the way business gets done.