Sutherland Global Hiring | Customer Service Associate (chat) | Freshers | High School diploma or GED |

Position – Associate – Customer Service Consultant – Chat
Sutherland Global Services Inc
Exp. – 0 to 4 years
Location – Kochi

Job Description

Be the point of contact: Develop outstanding customer service skills.
Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls.
Provide basic troubleshooting on a variety of products and services.

Qualifications

A High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills
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About Company

Sutherland is a process transformation company focused on helping companies rethink the way business gets done.