Mahindra & Mahindra is Hiring | Executive |

Position – Executive CQA, Zaheerabad
Company – Mahindra & Mahindra Ltd.
Location – India

Job description

Responsibilities & Key Deliverables

• Monitoring of Field failures related to Transmission aggregate.
• Responsible for reducing Repairs Per Hundred (RPH) and warranty cost.
• Analysis of field complaints and providing solutions as fast as possible.
• Field visits for onsite analysis and understanding applications / Usage.
• Providing field fix solutions.
• Deployment of current learnings on new product to ensure first time right new products.
• Ensuring sustenance of actions taken and Improving response time.
• Systematic approach of problem solving using some of the advanced problem solving tools.
• Co-ordination with other functions such as Customer care, CDMM, PDRDS and Manufacturing for faster implementation of solution

Education Qualification

• Bachelor of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile

General Experience

• 3-5 Years, exp in Field Quality preferred

Mahindra Leadership Competencies

• Strategic Business Orientation_Business Perspective
• Strategic Business Orientation_Anticipating and Leveraging Business Opportunities
• Strategic Business Orientation_Strategic Foresight
• Strategic Business Orientation_Global mind-set
• Leadership through Sustainability_Strategize around,Sustainability Drivers
• Leadership through Sustainability_Frugal mind set
• Leadership through Sustainability_Stakeholder focus
• Leadership through Sustainability_Triple Bottom Line Sensitivity
• Customer Focus_Customer Sensitivity
• Customer Focus_Customer Delight
• Customer Focus_Service Orientation
• Innovation Led Transformation _Idea Orientation
• Innovation Led Transformation _Change catalyst
• Innovation Led Transformation _Risk Taking with Responsibility
• Result Orientation with Execution Excellence_Effective Project Management
• Result Orientation with Execution Excellence_Passion for Quality
• Result Orientation with Execution Excellence_Accountability for results
• Result Orientation with Execution Excellence_Agility with discipline
• Leveraging Human Capital_Exponential synergy
• Leveraging Human Capital_Team development
• Leveraging Human Capital_Entrepreneurial engagement
• Leveraging Human Capital_Appreciating diversity
• Weaving Passion and Energy at Work_Being Passionate about work
• Weaving Passion and Energy at Work_Working without Barriers
• Weaving Passion and Energy at Work_Blending Fun with work
• Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

• Analytical ThinkingCommunication Skills
• Consumer Focus
• ISO 9000 – Quality Management
• ISO TS 16949 – Quality Management
• Microsoft Office
• Quality Management System (QMS)
• SAP
• Product Knowledge – Transmission
• Equipment Handling & Maintenance