Sutherland Global Services Hiring | Freshers | Associate Customer Service Consultant (Chat) | High School diploma or GED |

Position – Associate Customer Service Consultant (Chat)
Sutherland Global Services Inc.
Exp. – 0 – 4 years
Location – Kochi, Chennai

Job Description

• Be the point of contact – Develop outstanding customer service skills.
• Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls.
• Provide basic troubleshooting on a variety of products and services.

Qualifications

• A High School diploma or GED
• Excellent verbal and written communication skills; proficient reading skills
• Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
• Proven customer service skills

For Kochi Location Click on Below button

For Chennai Location Click on Below button.

About Company

Sutherland is a process transformation company focused on helping companies rethink the way business gets done.