Schindler India is Hiring | Customer Engineer – EI | ITI/ Diploma/ BE/ BTech in Mechanical/ Electrical/ Electronics |
Position – Customer Engineer – EI
Schindler
Location – Bengaluru, Karnataka
Exp. – 1 to 6 years
Job description
Role
The Customer Engineer will be responsible for repairs and maintenance of the installations in his route/territory with the help of the sub contractors and generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs.
Responsibility
- Execute the periodic maintenance of the installations in his/her route as per agree time lines and considering the Schindler Safety and Quality standards.
- Attend the call backs as and when received and complete the loop by providing feedback.
- Plans the jobs and provides supervision to the sub – contractors’ workers for timely completion of the service.
- Propose sale of spare parts as and when situation demands.
- Co-ordinate with the FSB for requirement of spares and components.
- Ensures high customer satisfaction.
- Ensure compliance of CoC.
Qualifications
- Education: BE/ITI / Diploma Engineer (Mechanical / Electrical/ Electronics)
- 1 – 6 years of experience.
- Preferably from the industry.
- levels: proficiency,
- intermediate, basic)
- English (proficiency),
- Hindi (advance)