Position – Field Manager- Hatchery Engineer
Company – Merck & Co.
Location – Pune, Maharashtra
This role is responsible for providing troubleshooting and tech support services to a wide range of device issue and vaccine administration, diagnosis, resolution, and escalation – Device related concerns. Continuous monitoring of systems with the help of following up with Hatchery Supervisors/Farm Managers Engaging Customer and Support sales team in terms of engagement with Key customers pertaining to device operation Ready to travel across country in Emergency or routine visit
Our Veterinary team use their scientific background to provide technical expertise and education to our customers, sales and marketing teams. With a deep knowledge of pharmacology and animal health we engage scientific exchange with external experts and industry leaders ensuring the scientific value of our animal health portfolio is understood.
Primary responsibilities include, but are not limited to:
- Provide troubleshooting and tech support services to a wide range of Device issue and Vaccine Administration Diagnosis, resolution, and escalation – Device related concerns
- Monitoring of systems with the help of following up with Hatchery Supervisors/Farm Managers Engaging Customer and Support sales team in terms of engagement with Key customers pertaining to device operation Ready to travel across country in Emergency or routine visit
- Determine which tools are the best and most appropriate to use.
- Train all necessary parties on how to use them including other stakeholders
- Document and resolve any issues – Maintenance and Routine reports
Qualifications & Skills
- Degree in Mechanical Engineering or Agriculture business
- 2-7 years of field experience to handle all field situations and provide technical solutions to the customer needs
Our Animal Health division is a trusted global leader in veterinary medicine, dedicated to the health and well-being of animals. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society and our planet. We offer one of our industry’s most innovative portfolio of products, services and technologies that serve to prevent, treat, and control diseases across all major farm and companion animal species.
Who we are …
We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for …
In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
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Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position-specific. Please, no phone calls or emails.