Henkel is Hiring | National Key Accounts Manager -Flexible Laminates | BE/ BTech in Chemical/ Mechanical Engineer or MBA in Marketing |
Position – National Key Accounts Manager -Flexible Laminates
Henkel
Location – Navi Mumbai, Maharashtra
Exp. – 9+ years
Job description
- Mapping client’s requirements, attending/conducting business user meetings, project planning & scheduling, coordinating with technical teams to ensure project health, and providing them customized business solutions.
- Supervising the accounts, cash-flows, receivables, and credit control of each account.
- Identifying and networking with prospective clients, maintaining relations with key opinion leaders, generating business from the existing accounts, achieving profitability, and increased sales growth.
- Preparing and ensuring Annual KAM engagement calendar
- Managing customer-centric operations & ensuring customer satisfaction by achieving timely delivery & service quality norms.
- Attending to client’s complaints and undertaking steps for effectively resolving them.
- Interact with the customers to gather their feedback regarding product satisfaction.
- Organizing technical seminars, customer events, plant’s visit, etc. to build a mutual relationship with the customer.
- Rolling out and ensuring Business Excellence for KAM Customers
Qualifications & Skills
- B.E. / B.Tech. (Chemical or Mechanical Engineer) or MBA (Marketing)
- Minimum 10 years in handling Global Key Account (Preferred) in B2B business
