Ford Motor Company is Hiring | Associate Level 1 |

Position – Associate Level 1
Company – Ford Motor Company
Location – Chennai, Tamil Nadu, IN

Job description

  • Claims assessed across the globe for the assigned commodity
  • Capacity utilization of 100% for the assigned commodity
  • Maintain claim mix proportionate to intake in the respective commodity
  • Maintain quality of 98% for the assigned commodity
  • Identify concerns during the assessment to discuss with Leads for further improvement in claim controls
  • Inputs to standardize the assessing steps/rules/practices/cost opportunities across the globe
  • Commodity-based recommended training in STARS/Warranty training in wingspan as suggested by the Leadership team
  • Check SharePoint and action market queries within a day

RESPONSIBILITIES

  • EXPERIENCE: 3-6 years’ experience in an Automobile dealership preferably experienced at warranty data processing.
  • SKILLS: Good communicator with good interpersonal skills, Technical diagnostic skills or Basic technical, Warranty background, Computer literacy, Flexibility
  • WORKING RELATIONSHIPS: The ability to perform well within a team or on your own. Polite and a good communicator. To assist others within the team as and when required
  • SUPPORT Training and development for role as and when required
QUALIFICATIONS

Education: Diploma in Mechanical Engg / Diploma in Automobile Engg / Bachealor of Engg (Mechanical/Automobile) / Bachealor of Technology (Mechanical/Automobile)

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