DHL Express India is Hiring | Clearance Support Agent | Diploma in Mechanical |

Position – Clearance Support Agent
DHL Express India Pvt. Ltd
Exp. – 2 to 3 years
Location – Delhi, Chennai, Bengaluru

Job description

Overall Role Purpose

• Act as the voice of the clearance department to external parties:
• Facilitate the clearance of DHL shipments by communicating with customers, DHL entities and the authorities on clearance requirements and any discrepancies preventing the successful clearance of these shipments
• Coordinate with the customerDHL entitiesgovernment agencies to obtain the necessary shipment information and documents for the clearance department to successfully clear the shipments through the regulatory agencies when the existing information or documents are insufficient to permit successful clearance of the shipments.

Scope of Role

• Expected profit of business in m or bn
• Overall goals Typical measures

DHL Customers

• Contact DHL customers (both origin and destination) for clearance-related shipment information or documents when the existing documents or information available are not sufficient for DHL to clear the shipments
• Provide customer with duty and tax advice notification and to seek payment approval from these customers when the duty and tax amounts payable exceeds DHL s payment limits

Clearance Support

• Collate the clearance documents and coordinate handover of these documents with the assigned broker for BTO shipments.
• Review the Shipment in Bond inventory report to ensure that these shipments are worked on a daily basis.
• Manage maintenance of the customer instructions and customer general information databases to ensure that the databases are up to date and accurate
• Note: New customer instructions must be approved by the clearance manager or supervisor before it can be updated into the databases.
• Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless heshe must be able to demonstrate ability to influence decisionsactions through provision of value-added inputs into the organisation s business processes.
• Informal influence to enable improvement and change within the organisation

Skills

• Software skills (Word, Excel, PowerPoint, etc.)
• Communication skills (English), spoken and written

Education – Diploma In Mechanical

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For Chennai Location Apply by clicking the below button

For Bangalore Location Apply by clicking the below button