BPTP Limited is Hiring | Estate Manager (Residential) | Diploma/ BE/ BTech in Civil, Electrical, Mechanical |
Position – Estate Manager (Residential)
BPTP Limited
Exp. – 8+ years
Location – Faridabad
Job description
- Adept in trouble shooting and maintenance management strategies
- Adept in process oriented service delivery, MIS and governance frameworks
- Adept in CAFM (Computer aided Facility Management) /equivalent digital service management tools
Role & Responsibilities
- Ensure efficient day to day running and maintenance of Residential facilities and compliance to service level agreements.
- Monitor expenses incurred in daily operations and investigate cost overruns
- Ensure collection of service charges from customers for the provision of facilities, in a timely manner
- Monitor adherence to service level agreements in the provision of all facilities and services to provide superior customer experience
- Directly address the queries and concerns of customers and drive timely resolution of the same
- Interact with the vendors and service providers and support in resolving any payment/ terms/ facility management related issues faced by them
- Supervise the execution of day-to-day activities in the maintenance of all utilities and infrastructure, including
- Building Maintenance
- Utility Monitoring
- Management of House Keeping, Pest Control & Landscape
- Maintenance Services
- Systems for security and safety/fire prevention & protection service
- Fire drills/evacuation drills
- Building Safety audit
- Electricity/Plumbing Services
- Air-conditioning Services
- Elevators, etc.
- Solicit the cooperation of the Deputy Manager/ Assistant Manager- Technical to resolve issues regarding the breakdown of machinery/facility and other related problems.
- Ensure that all required licenses and approvals regarding facility management are up to date.
- Monitor the timely raising of invoices and collections from customers
Desired Candidate Profile
- Qualification: Diploma – Civil, Electrical, Hotel Management, Mechanical, B.Tech/B.E. – Civil, Electrical, Mechanical
- Candidate should have good communication skills.
- Perks and Benefits – As per the industry norms.
