BPTP Limited is Hiring | Estate Manager (Residential) | Diploma/ BE/ BTech in Civil, Electrical, Mechanical

Position – Estate Manager (Residential)
BPTP Limited
Exp. – 8+ years
Location – Faridabad

Adept in trouble shooting and maintenance management strategies
Adept in process oriented service delivery, MIS and governance frameworks
Adept in CAFM (Computer aided Facility Management) /equivalent digital service management tools

Role & Responsibilities

Ensure efficient day to day running and maintenance of Residential facilities and compliance to service level agreements.
Monitor expenses incurred in daily operations and investigate cost overruns
Ensure collection of service charges from customers for the provision of facilities, in a timely manner
Monitor adherence to service level agreements in the provision of all facilities and services to provide superior customer experience
Directly address the queries and concerns of customers and drive timely resolution of the same
Interact with the vendors and service providers and support in resolving any payment/ terms/ facility management related issues faced by them
Supervise the execution of day-to-day activities in the maintenance of all utilities and infrastructure, including
Building Maintenance
Utility Monitoring
Management of House Keeping, Pest Control & Landscape
Maintenance Services
Systems for security and safety/fire prevention & protection service
Fire drills/evacuation drills
Building Safety audit
Electricity/Plumbing Services
Air-conditioning Services
Elevators, etc.
Solicit the cooperation of the Deputy Manager/ Assistant Manager- Technical to resolve issues regarding the breakdown of machinery/facility and other related problems.
Ensure that all required licenses and approvals regarding facility management are up to date.
Monitor the timely raising of invoices and collections from customers

Qualification: Diploma – Civil, Electrical, Hotel Management, Mechanical, B.Tech/B.E. – Civil, Electrical, Mechanical
Candidate should have good communication skills.
Perks and Benefits – As per the industry norms.

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