Accenture is Hiring | Associate – Sales
Position – ASSOCIATE-SALES ENABLEMENT
Company – Accenture
Exp. – From 0 to 3 year(s) of experience
Location – Bangalore/Bengaluru, IN
Job description
Skill required: Sales Enablement – Proposal Development
Designation: Management Level – New Associate
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 0 to 1 years
What would you do?
- Intelligent Sales and Customer Operations provides an end-to-end, integrated, seamless solution across marketing, sales, and service. The solutions enable clients to drive sustainable growth by enhancing their capabilities to deliver consistent, hyper-relevant experiences across the customer lifecycle. The team helps assess, design, build, and implement best practices on process, organization, and technology to create, execute, and run collaborative sales and support roles. This may include the integration of components across solution areas or credentials to ensure consistent messaging and compliance with editorial and document creation standards. FMCG / CPG Industry Introduction:
- Fast-moving consumer goods are nondurable products that sell quickly at relatively low costs. These goods are also called consumer-packed goods
- FMCGs have low-profit margins and high-volume sales.
- Examples of FMCGs include Impulse Foods, Beauty, Agri Business, Oils and Fats
- The FMCG sector has the responsibility of producing, distributing, and marketing goods so that their continuous consumption by the public takes place smoothly The Role:
- As a Sales Operations Support New Associate / Associate you are responsible for handling customer inquiries and complaints. To help provide timely resolution to the customer.
- Complete, verify, and organize customer documents while strictly adhering to pre-defined SLAs.
- Customer Initiation, onboarding, and Data management
What are we looking for?
- Problem-solving skills
- Ability to establish strong client relationship
- Strong analytical skills
- Written and verbal communication Process Skills Required:
- Case Management
- Customer Care & Satisfaction
- Customer Initiation, onboarding and Data management
- Trade Promotion setup and rule configuration
- Platform experience: Seibel, Service Now (would be an added advantage) Basic Skills Required:
- Good knowledge of MS office tools (Excel/Word/PPT) and Email Writing
- Written and verbal communication
- Ability to perform under pressure
- Adaptable and flexible
- Agility for quick learning Qualifications:
- Any Graduation
- Flexibility to work in shifts in a 24X7 environment
- 0-3 years of relevant work experience
Roles and Responsibilities
Functional Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
