Quest Global is Hiring | Product Support Engineer |

Position – Product Support Engineer (PSE)

Company – Quest Global
Location – Bengaluru, Karnataka, IN

Job description

Quest Global is an organization at the forefront of innovation and one of the world’s fastest-growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger, and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as trusted partners for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek have the following characteristics and skills:

Description

• Support the In-Service Operations of fleets of various Large, Medium, and Small Gas Turbine Aero engines.
• Support engine overhaul by providing solutions to salvage engine components.
• Working in a significantly challenging work environment.

Typical Activities expected to be performed by Product support Engineers:

• Technical Publications such as Aircraft Maintenance Manual [AMM] / Engine Shop Manual [ESM](content) / Service Bulletin [SB] creation and revision.
• In-Service Issue Analysis (Operational / Maintenance).
• Failure/ Non-conformance Investigation.
• Life Cycle Analysis.
• Optimization of maintenance activities.
• Technical Report writing.
• Data analysis and computation.

Essential Skills:
A proactive, energetic individual with:

• In-depth knowledge of gas turbine aero engines, engine components, and their function during engine operation. Good understanding of system/component overhaul and maintenance techniques.
• In-depth understanding of gas turbine fundamentals.
• In-depth knowledge of part drawing reading and GD&T concepts.
• In-depth knowledge of working on various engine systems e.g., oil, fuel, air, bleed, etc.
• Knowledge of the purpose and functioning of different LRUs in engine operation.
• Knowledge of various inspection methods including Non-Destructive Testing (NDT) techniques.
• Knowledge of various types of repairs that can be applied to components.
• Knowledge of various manufacturing techniques and their application during the component repair.
• Knowledge in engine assembly/disassembly and build shop.
• Understanding of various delivery excellence and quality control systems.
• Experience in Aero-engine tech-pub is preferred.
• Good technical writing skills in English, ability to read and interpret Technical Specifications, and other engineering data related to components and system maintenance.
• Good knowledge of Aerospace publication standards ATA100 and S1000D.

Required Qualifications:

• Bachelors in Mechanical / Aeronautical Engineering specialization with a strong academic track record.
• Minimum of 1-3 years of experience in Aviation Engines / Turbomachinery / Aircraft product and Customer support Engineering, Design, or Repair activities.
• Ability to communicate effectively with all levels of the organization both internally and externally.
• Strong time management skills.
• Proactive and able to take initiative and work in a fast-paced environment.
• Able to make quick decisions.
• Able to take calculated risks.
• Promote the culture of Accountability, Change Championship, Teamwork and Customer Focus.
• Strong interpersonal and presentation skills.
• Global Mindset.

Required tools:

• Good hands-on experience in using MS Office (Word, Excel, PowerPoint, and similar tools), and Adobe.
• Knowledge of engine 3D visualization and cloud-based software is an added advantage.
• Knowledge and experience in Illustration tools such as Tech Illustrator, Iso-draw, and similar tools).
• Knowledge of AS9100/ ISO9001 and Six Sigma Tools will be an added advantage.