NIIT is Hiring | Freshers- Associate Training Coordinator |

Position – Freshers- Associate Training Coordinator
NIIT Ltd.
Exp. – 0 to 1 year(s) of Experience
Location – Gurgaon

Job Description

Roles and Responsibilities

• 0 – 1 years of work experience
• Graduates need to apply (B.A. / B.Com / BBA / BHM / B.Sc), B. Tech (Mech/Biotech) can apply.
• Distance P.G can apply, B.Tech (CS, IT, ECE) & MCA are not eligible
• Working knowledge of computers & MS Office
• Shifts Day/Night, In Night shifts Night Allowances will be provided.
• Excellent Written & Verbal communication skills.

Desired Candidate Profile

1. The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region

Perform Training Management activities on the Learning Management Systems:

• Enrollment activities
• Class scheduling
• Class cancellation/rescheduling
• Evaluate Class profitability
• Decision Making – Class Go no Go
• Class readiness – Coordinating with the vendor
• Communication to Delegates & Vendors
• Feedback Analysis
• Purchase Order Generation
• Maintain Basic Financial Reports

1. Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat
2. Provide the customer with resolutions / Training scheduling options
   Gather additional information about the reported issue
3. Perform detailed case analysis and document the case in the system and generate ticket
4. Generate daily / weekly reports for the customer on Microsoft Excel

Perks and Benefits

• Work Location: Gurgaon
• 5 days working Sat & Sun fixed off.
• Transport: Free cab facility will be provided

Contact Details:

Medha Sarkar – 9319774116
Email Address- [email protected]