NIIT is Hiring | Freshers- Associate Training Coordinator |

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Position – Freshers- Associate Training Coordinator
Exp. – 0 to 1 year(s) of Experience
Location – Gurgaon

Job Description

Roles and Responsibilities

  • 0 – 1 years of work experience
  • Graduates need to apply (B.A. / B.Com / BBA / BHM / B.Sc), B. Tech (Mech/Biotech) can apply.
  • Distance P.G can apply, B.Tech (CS, IT, ECE) & MCA are not eligible
  • Working knowledge of computers & MS Office
  • Shifts Day/Night, In Night shifts Night Allowances will be provided.
  • Excellent Written & Verbal communication skills.

Desired Candidate Profile

  1. The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region

Perform Training Management activities on the Learning Management Systems:

  • Enrollment activities
  • Class scheduling
  • Class cancellation/rescheduling
  • Evaluate Class profitability
  • Decision Making – Class Go no Go
  • Class readiness – Coordinating with the vendor
  • Communication to Delegates & Vendors
  • Feedback Analysis
  • Purchase Order Generation
  • Maintain Basic Financial Reports
  1. Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat
  2. Provide the customer with resolutions / Training scheduling options
    Gather additional information about the reported issue
  3. Perform detailed case analysis and document the case in the system and generate ticket
  4. Generate daily / weekly reports for the customer on Microsoft Excel

Perks and Benefits

  • Work Location: Gurgaon
  • 5 days working Sat & Sun fixed off.
  • Transport: Free cab facility will be provided

Contact Details:

Medha Sarkar – 9319774116
Email Address- [email protected]

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