Mercedes-Benz India is Hiring | Graduate Engineer Trainee |
Position – Graduate Engineer Trainee
Company – Mercedes-Benz India Pvt. Ltd.
Location – Pune, Maharashtra, IN
Job description
Graduate Engineer Trainee – Customer Services
Department: Customer Delight, Technical Support & Warranty
Location: Mercedes-Benz India Pvt. Ltd., Pune
Start Date: Immediately
Job Number: MER0003F8Q
Working Time: Full-time
Publication Date: October 15, 2024
Key Responsibilities:
As a Graduate Engineer Trainee in Customer Services at Mercedes-Benz India, you will be involved in the following activities:
- Customer Delight:
- Support initiatives aimed at enhancing customer satisfaction.
- Assist in customer feedback analysis and work towards improving the overall customer experience.
- Technical Support:
- Provide technical support for resolving issues related to Mercedes-Benz products.
- Collaborate with the service team to address technical queries raised by customers or dealers.
- Warranty Management:
- Assist in managing and processing customer warranties.
- Ensure timely resolution of warranty claims and collaborate with relevant departments to address concerns.
Qualifications:
- Education: Graduate in Engineering (Mechanical, Automobile, or related disciplines preferred).
Employee Benefits:
Mercedes-Benz India offers a wide range of employee benefits to enhance work-life balance and overall well-being:
- Discounts for Employees: Discounts on company products and services.
- Health Benefits: Comprehensive health coverage for employees.
- Mobility Offers: Opportunities for hybrid working, flexible work hours, and mobility solutions.
- Employee Events: Engagement through various internal events.
- Coaching: Personal and professional development through coaching programs.
- Flexitime: Flexible working hours based on project and personal needs.
- Retirement Benefits: Attractive retirement plans for long-term security.
- Mobile Phone: Company-provided mobile phone.
- Meal Discounts: Discounts at the in-house canteen and café.
- In-house Doctor: Access to medical services on-site.
- Canteen and Café: On-site dining options available.
- Good Public Transport Access: Located near public transport facilities.
- Parking: On-site parking for employees.
- Childcare: Near-site childcare facilities available for employees with children.
This role provides an excellent opportunity for fresh engineering graduates to work with a globally recognized brand in the automotive industry, contributing to customer service excellence while gaining valuable industry experience.
