Grundfos is Hiring | Associate Service Specialist |

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Position – Associate Service Specialist
Company – Grundfos
Location – Chennai, Tamil Nadu, IN

Job description

The Service Technician is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently .This position will be based at Salem Area-Tamil Nadu.

Among other exciting tasks, you will:

  • Disassemble, inspect, trouble-shoot, repair and replace parts and re-assemble pumps, pump systems and accessories in a field service and/or shop environment.
  • Carry out risk assessment before each job.
  • Maintain and operate machinery for tools (drill press, lathe and mills).
  • Conduct fundamental pump hydraulic tests, energy checks.
  • Pass on customer leads to sales.
  • Prepare quotes for out-of-warranty repairs.
  • Assist leaders by identifying and providing solutions to service and warranty concerns.
  • Write basic service / FAS reports.

What do you need to be successful?

  • Electrical / Mechanical Engineer with 3-5 years of technical knowledge
  • You have experience in the industry or comparable environment
  • You have experience with pumps and controls or other similar products/systems
  • You are flexible with working hours in order to meet customer’s expectations
  • Ideally, you have SAP experience
  • You have ability to participate in work with processes or projects within the service environment
  • You are willing to travel.

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