Position – Engineer
Company – Ford Motor Company
Location – Chennai, Tamil Nadu, IN
Job description
- Claims assessed across the globe for the assigned commodity
- Capacity utilization of 100% for the assigned commodity
- Maintain claim mix proportionate to intake in the respective commodity
- Maintain quality of 98% for the assigned commodity
- Identify concerns during the assessment to discuss with Leads for further improvement in claim controls
- Inputs to standardize the assessing steps/rules/practices/cost opportunities across the globe
- Commodity-based recommended training in STARS/Warranty training in wingspan as suggested by the Leadership team
- Check SharePoint and action market queries within a day
RESPONSIBILITIES
- Claims assessed across the globe for the assigned commodity
- Capacity utilization of 100% for the assigned commodity
- Maintain claim mix proportionate to intake in the respective commodity
- Maintain quality of 98% for the assigned commodity
- Identify concerns during the assessment to discuss with Leads for further improvement in claim controls
- Inputs to standardize the assessing steps/rules/practices/cost opportunities across the globe
- Commodity-based recommended training in STARS/Warranty training in wingspan as suggested by the Leadership team
- Check SharePoint and action market queries within a day
QUALIFICATIONS
| EDUCATION: | Diploma / B.E in Mechanical / Automobile Engg |
| EXPERIENCE: | 3-6 years experience in an Automobile dealership preferably experienced in warranty data processing. |
| SKILLS: | Good communicator with good interpersonal skills, Technical diagnostic skills or Basic technical, Warranty background, Computer literacy, Flexibility |
