Epiroc Mining India is Hiring | Product Specialist | Degree in Mechanical/ Electrical Engineering |

Position – Product Specialist
Epiroc Mining India Ltd
Location – Udaipur, Rajasthan

Job description

  • Are you in for a big challenge, like contributing to the success of a new global company? Epiroc is the company demerged from Atlas Copco in April 2018, with shareholders’ and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed, and a close partnership for a deep understanding of the needs. We clearly aim to be our customers’ first choice.

Description

  • Comply with all Epiroc and customer OHS processes and procedures
  • Lead and manage the Underground Product Specialist team
  • Conduct field test, research, and development
  • Provide product application support to all stakeholders
  • Deliver industry-leading technical support and training
  • Provide hands-on technical and product familiarity training
  • Diagnosis and troubleshoot more complex product issues
  • Report on machine performance
  • Carry out calibration and programming of Epiroc products
  • Conduct follow up visits on machines performance
  • Liaise with factory engineers to recommend improvements/feedback on product performance/Performance Test

Skills & Experience Required

  • University Degree in Mechanical / Electrical Engineering with 6 years of hands-on experience in Truck and LHD.
  • Extensive Underground Truck & LHD product knowledge and experience
  • Superior technical expertise and familiarity with Epiroc Trucks & LHD and the associated technologies
  • The ability to train internally and externally
  • Strong problem-solving ability and troubleshooting skills
  • Commitment to providing quality customer service
  • Ability to handle and work under pressure
  • Good report writing ability
  • Computer literacy
  • Key Competencies’ Required for the role :
  • Strong personality, able to work independently.
  • Result-oriented with a strong ability to execute.
  • Well organized & Systematic.
  • Ability to communicate effectively with people at various levels of the organization.
  • Strong written, oral & interpersonal communication skills including communication with non-technical people.
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