Epiroc Mining India is Hiring | Product Specialist | Degree in Mechanical/ Electrical Engineering |
Position – Product Specialist
Epiroc Mining India Ltd
Location – Udaipur, Rajasthan
Job description
- Are you in for a big challenge, like contributing to the success of a new global company? Epiroc is the company demerged from Atlas Copco in April 2018, with shareholders’ and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed, and a close partnership for a deep understanding of the needs. We clearly aim to be our customers’ first choice.
Description
- Comply with all Epiroc and customer OHS processes and procedures
- Lead and manage the Underground Product Specialist team
- Conduct field test, research, and development
- Provide product application support to all stakeholders
- Deliver industry-leading technical support and training
- Provide hands-on technical and product familiarity training
- Diagnosis and troubleshoot more complex product issues
- Report on machine performance
- Carry out calibration and programming of Epiroc products
- Conduct follow up visits on machines performance
- Liaise with factory engineers to recommend improvements/feedback on product performance/Performance Test
Skills & Experience Required
- University Degree in Mechanical / Electrical Engineering with 6 years of hands-on experience in Truck and LHD.
- Extensive Underground Truck & LHD product knowledge and experience
- Superior technical expertise and familiarity with Epiroc Trucks & LHD and the associated technologies
- The ability to train internally and externally
- Strong problem-solving ability and troubleshooting skills
- Commitment to providing quality customer service
- Ability to handle and work under pressure
- Good report writing ability
- Computer literacy
- Key Competencies’ Required for the role :
- Strong personality, able to work independently.
- Result-oriented with a strong ability to execute.
- Well organized & Systematic.
- Ability to communicate effectively with people at various levels of the organization.
- Strong written, oral & interpersonal communication skills including communication with non-technical people.