Emerson is Hiring | Service Engineer | - Mechanical Jobs and Careers

Position – Service Engineer – Chennai

Company – Emerson
Location – Chennai, Tamil Nadu, IN

Job description

Essential Job Functions:

Experience in valves and actuators manufacturing, assembly, and maintenance, or relevant working background is a must.
Be familiar with industrial valve products and relative standard of application.
Ensure all field service jobs which was assigned are completed within customer requirement ensuring safe and efficient operations in accordance with Emerson Procedures.
Strict compliance with safety regulations in performing service activities.
Direct efforts to customer callouts for control valve product service requests.
Perform as part of an engineering team and liaison with the company in evaluating and solving control valve product application problems.
Repair, test, and maintain valve products in either the Emerson workshop or on the customer site.
Assist with the installation/commissioning of new valve products.
Receive and investigate customer complaints, and resolve and/or recommend solutions to the complaints.
Develop and maintain good customer relations.
Capable and willing to work independently and handle multiple tasks with minimum supervision.
Willing to frequent travel even at short notice of emergency.
Complete other service job assigned by team supervisor/manager.

Education / Experience Required:

Diploma in Mechanical Engineering with a minimum of 3-5 years of field service experience on Valves, Actuators, and Positioners preferably in the petrochemical, refining, oil & gas exploration, and/or production industries.

Knowledge / Skills / Abilities:

Strong communication and presentation skills (verbal and written) in English communication with both Internal and External Customers.
Sound Technical Knowledge in Control Valves and ESD Valves applications.
Sound Technical Knowledge in Field Instruments like Valve Positioners, Controller, etc.,
Excellent problem-solving, analytical, and decision-making skills.
Ability to collaborate cross-functionally with multiple departments, including Technical Service, Sales, and Application Engineering.
Strong drive for results.
Proficient in MS Office applications, including Word, Excel, Outlook, and Teams
Knowledge of Site Safety Practices.
Should be able to read, write and understand relevant Instruction Manuals, Safety Manuals, Engineering drawings, P&ID, previous site reports, etc.,
Should be able to communicate with customers in English and Hindi flawlessly.

EMS & ISO 45001

Awareness about EMS & ISO 45001 practices
Experience in ISO 14001:2015 – ISO 45001:2018 – ISO 9001:2015 procedures & instructions.

Job Competencies:

Teamwork
Integrity & Trust
Ethics & Values
Customer focus
Priority setting
Self-Driven
Result Oriented

Supervisory Requirements:

To meet both Customer and Company requirements.

Work Environment / Conditions:

Follow Emerson Safety Core Values.
Follow all safety procedure advised by customers.

Physical Demands:

Able to travel and visit customer site locations with different environments when required.
Flexibility to work after normal working hours when required.

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