Emerson is Hiring | Associate – Service |

Position – Associate – Service
Company – Emerson
Location – Vadodara, Gujarat, IN

Job description

Essential Job Functions:

• Experience of valves and actuators manufacturing, assembly, and maintenance, or relevant working background is a must.
• Be familiar with industrial valve products and relative standard of application.
• Ensure all field service jobs which was assigned are completed within customer requirement ensuring safe and efficient operations in accordance with Emerson Procedures.
• Strict compliance with safety regulations in performing service activities.
• Direct efforts to customer callouts for control valve product service requests.
• Perform as part of an engineering team and liaison with the company in evaluating and solving control valve product application problems.
• Repair, test and maintain valve products in either the Emerson workshop or on the customer site.
• Assist with the installation/commissioning of new valve products.
• Receive and investigate customer complaints, and resolve and/or recommend solutions to the complaints.
• Develop and maintain good customer relations.
• Capable and willing to work independently and handle multiple tasks with minimum supervision.
• Willing to frequent travel even at short notice of emergency.

Education / Experience Required: Diploma in Mechanical Engineering with minimum of 3-5 years of field service experience on Valves, Actuations and Positioners preferably in the petrochemical, refining, oil & gas exploration and/or production industries.

Knowledge / Skills / Abilities:

• Strong communication and presentation skills (verbal and written) in English communication with both Internal and External Customers.
• Sound Technical Knowledge in Control Valves and ESD Valves applications.
• Sound Technical Knowledge in Field Instruments like Valve Positioners, Controller etc.,
• Excellent problem-solving, analytical, and decision-making skills.
• Ability to collaborate cross-functionally with multiple departments, including Technical Service, Sales, and Application Engineering.
• Strong drive for results.
• Proficient in MS Office applications, including Word, Excel, Outlook, and Teams
• Knowledge of Site Safety Practices.
• Should be able to read, write, and understand relevant Instruction Manuals, Safety Manuals, Engineering drawings, P&ID, previous site reports, etc.,

EMS & ISO 45001

• Awareness about EMS & ISO 45001 practices

Job Competencies:

• Teamwork
• Integrity & Trust
• Ethics & Values
• Customer focus
• Priority setting
• Self-Driven

Supervisory Requirements: To meet both Customer and Company requirements

Work Environment / Conditions:

• Follow Emerson Safety Core Values.

Physical Demands:

• Able to travel and visit customer site locations with different environments when required.
• Flexibility to work after normal working hours when required.