Cytiva is Hiring | Field Service Engineer | Diploma/ Bachelor’s Degree in Instrumentation/ Electrical/ Mechanical/ Electronics/ Electrical & Tele-Communications Engineering |
Position – Field Service Engineer
Cytiva
Location – Pune, Maharashtra
Exp. – 4+ years
Job description
- The Field Service Engineer (FSE) will be responsible for installing, trouble-shooting, planned maintenance of the various range of Equipments sold by CYTIVA to the customers in Academic institutes, Research Institutes, Biopharmaceutical Industries.
- The FSE is required to attend and close the service calls as per CYTIVA Service Quality.
- The FSE is also expected to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers
- The FSE is also expected to collect the payments from the customers for the services rendered and solutions sold.
- The FSE is expected to adhere to the Key Performance Index of Service Operation. with adherence to the EHS norms of the company and customers.
Qualifications
- Bachelor’s Degree / Diploma in Instrumentation/Electrical/Mechanical/Electronics/Electrical & Tele-Communications Engineering with a minimum of 4 years’ experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to the Biopharmaceutical industry.
- Ability to install, service, and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems.
- Interface and gel with both internal team members and external customers.
- Should have knowledge about validation services as per industry norms.
- Fluency in English language and Exposure to Microsoft Office.
- Self-Motivated, enthusiastic, and able to work independently with minimum direction.
- The job involves travel needs and extended out location stays – a willingness to this need is desired.
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